Terms & Conditions


Effective Date: Sept 2025
Website: https://zetroxreads.com/
Trade Name : ZETROX E-BOOKS PRIVATE LIMITED (“Zetrox Reads”, “we”, “our”, “us”)
Registered Address: No.9/394/1F, Periyar Nagar, Mettunasuvanmpalayam, Elavamalai, Chithode, Erode, Tamil Nadu, 638316
GSTIN/UIN: 33AACCZ6338H1Z7

By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing any order.


1. Eligibility

 

  • You must be at least 18 years old or accessing the website under the supervision of a parent/guardian.

  • By using this website, you confirm that you are legally capable of entering into a binding contract.


2. Products

 

  • Zetrox Reads exclusively sells physical books.

  • All product details, including descriptions, cover images, and pricing, are provided for informational purposes. Actual product appearance may vary slightly.

  • Availability of books is subject to change, and we reserve the right to update or remove listings at any time.


3. Orders & Pricing

 

  • Prices are listed in Indian Rupees (INR) and include applicable GST.

  • Placing an order represents your offer to purchase. We accept the order only when you receive an email confirmation from us.

  • We reserve the right to cancel any order in case of stock unavailability, incorrect pricing, or suspicious/fraudulent activity.


4. Payments

 

  • Payments must be made through the secure payment methods available on our website.

  • Cash on Delivery (COD) may be offered at select locations with an additional charge.

  • Zetrox Reads is not responsible for payment failures caused by banks, gateways, or internet connectivity issues.


5. Shipping & Delivery

  • Orders are shipped within the estimated time shown at checkout. Delivery time depends on your location and courier service.

  • Shipping charges (if applicable) will be displayed before you confirm your order.

  • Once dispatched, the responsibility for delivery lies with the courier partner.


6. No Return / No Exchange Policy

 

  • All sales on Zetrox Reads are final.

  • We do not accept returns, cancellations, or exchanges once an order has been placed and confirmed.

  • In case of damaged or incorrect delivery, customers must contact us within 48 hours of delivery with proof (images/unboxing video). Resolution will be provided at our discretion.


7. User Responsibilities


You agree not to:

  • Misuse the website for unlawful or fraudulent activities.

  • Copy or distribute our product images, descriptions, or other content without authorization.

  • Place false or misleading orders.


8. Intellectual Property

 

  • All content, including text, images, product descriptions, and branding, is the property of Zetrox Reads.

  • Unauthorized reproduction, modification, or commercial use is strictly prohibited.


9. Limitation of Liability

 

  • Zetrox Reads is not liable for delays, courier issues, or indirect damages arising from use of the website or product purchase.

  • Our liability, if any, shall be limited only to the value of the product purchased.


10. Privacy Policy

  • Your personal information is collected and processed in line with our Privacy Policy, available on the website.


11. Governing Law

 

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes shall fall under the jurisdiction of the courts in Tamil Nadu, India.


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